FAQ
To serve you better, we've assembled a list of our residents' most frequently asked questions. If you don't find your answer here, feel free to contact us.
Frequently Asked Questions
City Hall
What hours is City Hall open?
City Hall is open from Monday - Friday, 8:00am - 4:30pm.
Application Process
I am interested in applying for a job with the City of Hamburg, what do I do?
You will need to fill out an application if available. Please ensure you meet the qualifications for the position you wish to be considered for. If you would like to include a resume, simply attach it to the completed application. You may mail or drop off the application at City Hall. Interviews will be scheduled accordingly.
Does the City of Hamburg hire part time employees?
Yes, we do hire part time employees. Availability of these positions will be posted here when available.
Building Permits & Inspections
What is the process for getting a building permit?
Take a moment to read all required information provided. Then print and fill out the building permit application form and return to city hall. Should you have any additional questions, please feel free to give us a call or send us an email. We will be happy to help you.
Sanitation Department
When are the garbage collection days for my street?
Monday: Residents east of Main Street
Wednesday: Residents west of Main Street
Tuesday, Thursday, Friday: Businesses
**At this time, we do not have a schedule for special pick ups. All special pickups (limbs and leaves) will be picked up as city workers are able. Pick up on the same day cannot be guaranteed. The City can only pick up limbs and leaves. All other materials are to be disposed of by the resident (i.e. taken to the landfill).**
Water Utilities
How could I have used this much water?
You may not have - the numbers on your meter may have been transposed or hard to read. You could possibly have a leaky toilet or faucet that's difficult to detect. Just call the office and we'll work with you to solve the problem.
What do I do if I am experiencing low pressure?
Check your meter and the surrounding area for possible leaks. Next, call our office and report low pressure for your area.
Why do I have a previous balance when I know I sent in my payment?
We may have received it after the due date or we may not have received it at all. Call our office and we will help you solve the problem.
Why is my water discolored?
A repair could have been completed recently allowing air to enter the line, causing the milky look.
Street Department
Will the Street Department pick up my leaves and tree limbs?
Yes. The Street Department will pick up leaves and limbs. The leaf vacuum truck runs from fall until early spring. When not in use, leaves must be bagged up. All limbs must be less than 4 feet long and less than 4 inches in diameter. If you would like to get on the special pick up list, please call City Hall.
How do I report a street light outage?
To report a street light outage please visit Entergy's website at www.myentergy.com/s/reportoutage or call Entergy at 800-368-3749.
New Resident Resources
How do I sign up to receive Alerts and News & Notices?
Simply click the "Sign Up for Alerts" button located on the right hand side of the home screen. Fill out the brief form with your preferred contact information and click submit